On receipt of your initial email we will contact you to confirm that we have received your information and ask you a few questions about your interests and the trip you are planning.

Based on your answers we will then confirm our understanding of your needs, this will generally be emailed to you within three days.

if you are happy with this then you will confirm your order via our website and we'll start work in ernest.

What happens then depends on your timescale, because we pride ourselves on the information in your itinerary being up to date.

If it is more than six weeks before your trip we will produce a draft itinerary for each day of your trip which we will email to you.

If it is within six weeks of your trip we will produce the final version including any applicable route maps, weather info etc.

If you have requested a souvenir copy we will agree with you whether that is to be sent to you, or to your first nights accomodation.

(c)PlanetMyWay 2007